702-934-0213

Shipping & returns

SHIPPING
We strive hard to do same day dispatch when possible. Most orders are dispatched within 1 - 3 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
 
CANCELLATIONS

If unfortunately for any reason you have to cancel an order, please do so within 24 hours of placing the order. You can contact us through our contact us page or email us at contact@ilatrendz.com 

You may cancel your order any time before the order is processed. Once a product is shipped, the return policy will apply. If a product is on sale or preordered it cannot be returned or exchanged.

15-DAY RETURNS
Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your purchase, you can return your eligible items by mail within 15 days of the original ship date.

To confirm whether your item is returnable, check your invoice, email confirmation or "Orders" page.

RETURN POLICY
  • All images used in the website are for reference only. Variation due to digital photography is possible.If products are returned based on the photography, it is upto our discretion to accept the return or reject it.
  • Apparel and accessories (jewelry, gifts and pooja items) may be returned unless the item is marked Final Sale or Non-Returnable.
  • Items must be returned within 15 days.
  • If the shipping is local then the items must ve returned within 7 days
  • Returns will not be accepted after the 15-day/7 -day period.
  • Items must be returned in their original packaging, including bags and gift boxes when applicable.
  • Items must not be worn, altered or damaged.
  • Digital Items purchased are final sale.
  • Eligible returns will be credited to your original form of tender or a digital store credit (Store credits cannot be redeemed for cash).
RETURN BY MAIL
Please send your item(s) back to us to below address with paid postage. If postage is unpaid, we will deduct the postage from the final refund amount.
 
Ilasys LLC,
1122 Winter Storm Dr,
Henderson,
NV 89052 
 
REFUNDS
  • All returns will be refunded to your original form of payment or a digital store credit, if opted by the customer(Store credits cannot be redeemed for cash).
PRICE ADJUSTMENTS
  • We do not make price adjustments on previous purchases. Savings are based on estimated comparison prices, which may be from the same or similar items from prior seasons. We strive to give you the best value; we encourage you to shop around.
REFUND PROCESSING TIME
  • Mail-in returns will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive at our Returns Center.
Note: It may take a few days until your bank posts the refund to your account.